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251-478-3331
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Client Support Services

Support Services We are here to provide you with the highest level of customer service to ensure your needs are handled correctly and quickly. Our online support center and our customer service representatives are here to help you through any changes you may need in your policy.

If it is after business hours, please call the company on your policy or visit our Payment & Claim Center. Your policy will include a 24-hour claim reporting number and these numbers are also listed on our Payment & Claim Center page. Prior to calling, please have your policy number available for the claims adjuster. You can also call us at 251-478-3331 to report a claim.

Please keep in mind that coverage cannot be bound by email, voice, or fax. Coverage will only be bound with written notification from our office. We are here to help you if you happen to experience a loss.

Below are forms that we have provided to save you time when submitting any customer service request.

Quick Quote Form

 
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Contact Information

Best Rate Insurance
3361-E Cottage Hill Road
Mobile, AL 36606
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Daphne Location, Saraland Location
Phone: 251-478-3331
Fax: 251-478-4442
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Best Rate Insurance is well positioned to cover Mobile and Baldwin Counties Alabam with three locations. The Main Office is located in central Mobile County covering Central and South Mobile County. Saraland Office is located North of the City of Mobile and coverage in North Mobile County. The Daphne Office is centrally located in Baldwin County, covering the entire county.